We want your appointment to be a pleasant one. We’re ready to help you with questions about scheduling, financial policy and insurance, to make that part of the process as simple and understandable as possible.
We ask you arrive 10 minutes prior to your first appointment in order to provide us with the details of your medical history, and insurance coverage information. This will help to expedite your claim process so we can help to maximize your reimbursement. Do not hesitate to ask us any questions you may have about our office or your visit.
In order to provide the best quality care possible, we make every effort to be on time and see every patient at their scheduled time. We ask that you extend the same courtesy to us. Please note that if you are late, we may not be able to see you right away, or may need to reschedule your appointment to another day.
We have convenient methods to remind you of your up-coming appointment to suit your communications preferences. Opt-in to our email or text reminders that will prompt you to call to schedule your cleaning, or through which you have the ability to quickly confirm your appointment time. If you prefer, we will send you a reminder post-card closer to your appointment date, and follow-up with a phone call about a week prior. We want your experience with us to be as comfortable and as convenient as possible.
We do our absolute best to set you up with an appointment time that works with your schedule. If you are unable to make your appointment, kindly try your best to let us know by phone or email 2 business days prior to your appointment to avoid a charge of $80. We reserve a lot of time for your care and these appointments are not easy to fill on short notice. We do understand that ‘life’ comes up, and we do our best to accommodate your needs and will always see to it that you are rescheduled as soon as possible.
If you have pain or an emergency situation, please contact us. Every attempt will be made to see you that day.